Design to Production expands digital signage managed services with key shopping centre portfolio contract wins

Design to Production expands digital signage managed services with key shopping centre portfolio contract wins
Peter Gordon and David Astone, co-founders of Design to Production
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Design to Production, Australia’s leader in small-format digital signage for retail is expanding its digital signage managed services as operators look to reduce operational complexity, increase digital network reliability, and improve both advertiser and customer experience across their portfolios.

Design to Production has been building a name for itself as an end-to-end digital signage service provider for the past ten years, specialising in the retail media sector. Offering 24/7 in-house technical support, remote monitoring, proactive maintenance, content management, and rapid-response servicing – backed by its in-house National Operations Centre (NOC), it’s hard to compete with Design to Production’s specialisation and knowledge of small-format networks.

“We’re seeing a real shift in retail OOH media, the granularity of executions, screen format variety and content executions are becoming more unique,” said Joshua Day, Director of Digital Assets at Design to Production. “For that, you need the right level of network support. Our clients know we’re across every screen, every second, and that we have the systems in place to deliver consistently at scale.”

“Our Managed Services model has been tried and tested to maximise uptime and offer peace of mind,” said Mick Blundell, General Manager at Design to Production. “We’re not just installing screens, we’re keeping them online, on-brand, and delivering content at the right time, day in and day out.”

A proven track record in retail

Design to Production has been steadily scaling its Managed Services offering in line with the digital evolution of retail environments. The company already supports networks for Cartology (Woolworths Group), Australian Outdoor Media, and other leading retail brands.

Design to Production’s Managed Services offer design and installation, as well as maintenance and optimisation. For the best customer experience, Design to Production developed dpEMS – its proprietary telemetry device – which enables remote diagnosis, fast triage, and predictive maintenance to catch issues before they impact display performance.

As the retail sector leans further into digitising the shopper experience, Design to Production is positioning itself not only as a supplier, but as a long-term partner in the evolving landscape of in-centre media.

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Shopping Centre News

Shopping Centre News (SCN) is in the ‘information business’, and is perceived as such by its readers. Daily industry news makes shoppingcentrenews.com.au a must-visit as part of the morning routine for those who want to keep right across the latest retail developments and events, while SCN's premium magazine is the leading publication for the shopping centre industry in Australia and New Zealand. Known as the ‘industry bible’ SCN is printed five times a year with fascinating, in-depth features and important critical analysis written by known industry insiders as well as the popular ‘Guns’ reports, which ranks Australian shopping centre performances. Shopping Centre News is the only publication in the world that features centre statistics on Turnover, Turnover per square metre and Specialty Shop turnover per square metre for every major centre in Australia.

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